Unit V Project Instructions Recall from the Chapter 4 reading that there is no specific point in an implementation process where a particular measurement must be used, but rather, measurement should b Unit V Project Instructions Recall from the Chapter 4 reading that there is no specific point in an implementation process where a particular measurement must

Unit V Project

Strategic Goal 1: Improve patient satisfaction scores

Potential Strategies:

1. Implement bedside rounding with patients.
2. Develop and distribute patient satisfaction surveys.
3. Improve the quality of patient education materials.
4. Increase patient engagement during discharge planning.
5. Provide ongoing training to healthcare providers on patient-centered care.

Measurement and Analysis Tools:

1. Patient satisfaction surveys: A survey tool to measure patient satisfaction scores before and after implementation of bedside rounding.
2. Feedback forms: Feedback forms can be used to capture patients’ feedback and experience with the quality of education materials provided to them.
3. Discharge planning checklist: A checklist to measure the effectiveness of discharge planning by assessing patient engagement and satisfaction scores.
4. Healthcare provider satisfaction survey: A survey tool to measure healthcare providers’ satisfaction with the quality of training and education provided to them.
5. Focus groups: Focus groups can be used to gather in-depth information on patient satisfaction scores and their experience with healthcare providers.

Specific Measures and Analyses:

1. Patient satisfaction scores before and after implementation of bedside rounding.
2. Patient feedback on the quality of education materials provided.
3. Patient engagement scores during discharge planning.
4. Healthcare provider satisfaction scores on the quality of training and education provided.
5. In-depth information on patient satisfaction scores and their experience with healthcare providers.

Strategic Goal 2: Increase employee satisfaction and retention rates

Potential Strategies:

1. Improve employee training and education opportunities.
2. Implement a recognition and rewards program for high-performing employees.
3. Increase employee involvement in decision-making processes.
4. Provide regular feedback and coaching to employees.
5. Develop a mentorship program for new employees.

Measurement and Analysis Tools:

1. Employee satisfaction survey: A survey tool to measure employee satisfaction scores before and after implementation of training and education opportunities.
2. Recognition and rewards program: A program to measure the impact of the program on employee retention rates.
3. Employee feedback forms: Feedback forms can be used to capture employees’ feedback and experience with decision-making processes.
4. Coaching and feedback program: A program to measure the effectiveness of coaching and feedback provided to employees.
5. Mentoring program: A program to measure the impact of the mentoring program on employee retention rates.

Specific Measures and Analyses:

1. Employee satisfaction scores before and after implementation of training and education opportunities.
2. Employee retention rates before and after implementation of the recognition and rewards program.
3. Employee feedback on the effectiveness of decision-making processes.
4. Employee satisfaction scores before and after implementation of coaching and feedback program.
5. Employee retention rates before and after implementation of the mentoring program.

Strategic Goal 3: Reduce patient readmission rates

Potential Strategies:

1. Implement patient education and self-management programs.
2. Improve discharge planning processes.
3. Increase communication between healthcare providers and patients.
4. Provide follow-up care for patients after discharge.
5. Develop a transitional care program for patients.

Measurement and Analysis Tools:

1. Patient readmission rates: A measure to evaluate the impact of patient education and self-management programs on readmission rates.
2. Discharge planning checklist: A checklist to measure the effectiveness of discharge planning by assessing patient engagement and satisfaction scores.
3. Patient satisfaction surveys: A survey tool to measure patient satisfaction scores before and after implementation of improved communication processes.
4. Follow-up care program: A program to measure the impact of follow-up care on patient readmission rates.
5. Transitional care program: A program to measure the impact of the transitional care program on patient readmission rates.

Specific Measures and Analyses:

1. Patient readmission rates before and after implementation of patient education and self-management programs.
2. Patient engagement scores during discharge planning.
3. Patient satisfaction scores before and after implementation of improved communication processes.